We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return, free of charge, for eligible items. Please contact us within 30 days of receipt to start the return process. We recommend sending your return with tracking to ensure it arrives at our facility. All orders are eligible for free return shipping upon request.
If you would like to exchange an item for a different size or color we will honor any change in price if you are within the return period. Due to healthcare and safety concerns, some products, such as body jewelry, nose rings, and toe rings, cannot be exchanged if opened. Only unused and unopened product will be accepted. Please contact us for assistance regarding an exchange. Some exclusions may apply.
DO NOT WRITE THE WORD “JEWELRY” OR “JEWELERS” ANYWHERE ON THE PACKAGE
For assistance returning an order please or call (347) 201-0920 or email us at [email protected]